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Sometimes, it’s not about what was said, but how what was said made you feel. A friend of mine had some issues with her clearance this week, and because it’s the last week of our exams, she had to hurry to get everything sorted. She was going from one office to another, trying to fix things, and as you can imagine, she was already completely drained. Then something happened that made me think twice. She came back yesterday after all the stress and burst into tears. After I had calmed her down, I asked her what was wrong, and she told me that someone in one of the offices she had gone to said something mean to her. So I asked, “What did she say?” Guess what? Madam couldn’t remember. The thing that had apparently broken her heart so badly, she couldn’t even remember the exact words. In my head, I was like, “Wait. The thing that made you cry this hard, you can’t remember what was said? As how?” But then I realised something, it wasn’t necessarily the words, it was how those wo...